Privacy Policy

Effective Date: January 2025

Kuisinette LLC (“Kuisinette,” “we,” “us,” or “our”) operates the Kuisinette restaurant management platform and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Definitions

1.1 “Personal Data” means any information relating to an identified or identifiable individual.
1.2 “Usage Data” means data automatically collected about your use of the Services.
1.3 “You” or “User” means any person or entity using the Services.

2. Information We Collect

2.1 Information You Provide

  • (a) Account & Profile Data: name, business name, email, phone, address.
  • (b) Authentication Data: username, hashed password, two-factor tokens.
  • (c) Payment & Billing: card details, billing address, transactions.
  • (d) Support & Feedback: support tickets, chat logs, surveys.
  • (e) User Content: menus, images, customer reservation details.

2.2 Information Automatically Collected

  • (a) Usage Data: pages viewed, feature usage, timestamps.
  • (b) Device & Connection Data: IP, device ID, browser/OS.
  • (c) Location Data: approximate geolocation via IP.
  • (d) Cookies & Tracking: cookies, web beacons, local storage.

3. Use of Your Information

We use your information to:

(1) Provide & Maintain Services:

  • (a) Create and manage your account.
  • (b) Process subscriptions, orders, and reservations.

(2) Improve & Develop:

  • (a) Analyze usage to enhance features.
  • (b) Perform A/B testing and roll out updates.

(3) Communicate:

  • (a) Send transactional messages (invoices, confirmations).
  • (b) With consent, send marketing and newsletters.

(4) Secure & Comply:

  • (a) Detect fraud, abuse, and unauthorized access.
  • (b) Meet legal obligations (e.g., tax reporting).

5. Disclosure of Your Information

We do not sell your data. We may disclose to:

  • (a) Service Providers – payment processors, hosting, analytics (under contract).
  • (b) Affiliates – for corporate transactions.
  • (c) Legal Authorities – to comply with laws.
  • (d) Business Transfers – mergers, acquisitions (with notice).

6. Cookies & Similar Technologies

6.1 Essential Cookies – for authentication and security.
6.2 Performance Cookies – for usage analytics.
6.3 Marketing Cookies – for targeted ads.
6.4 You may manage cookies via your browser; disabling essential cookies may impair functionality.

7. Data Retention

  • (a) We retain Personal Data while your account is active or as needed for legal compliance.
  • (b) Upon deletion request, we will erase or anonymize your data, except where retention is legally required (e.g., financial records).

8. Your Rights

Depending on jurisdiction, you may:

  1. Access your Personal Data.
  2. Rectify inaccuracies.
  3. Request erasure (“right to be forgotten”).
  4. Restrict or object to processing.
  5. Port your data.
  6. Withdraw consent.

To exercise rights, contact privacy@kuisinette.com(identity verification may be required).

9. Third-Party Links

Our Services may link to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices. Please review their policies.

10. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect data from minors.

11. Data Security

We implement administrative, technical, and physical measures (TLS encryption, firewalls, access controls). No system is impenetrable; protect your credentials.

12. International Transfers

Your data may be processed in the U.S. (Wyoming) or other jurisdictions. By using our Services, you consent to transfers under applicable safeguards.

13. Changes to This Policy

We may update this policy. We will revise the “Effective Date” and notify you by email or in-app. Continued use constitutes acceptance.

14. Contact Information

Kuisinette LLC

30 N. Gould St., Ste. R
Sheridan, WY 82801
privacy@kuisinette.com

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